The issue isn’t with the product but rather customer service/policy. I was so excited for this collection to drop that I purchased the set using a 10% off code I received for a review on a previous set. Shortly after completing the order, I realized I chose the wrong bra. I emailed them immediately trying to cancel but didn’t receive a response until three days later. I placed a second order for the correct bra, unable to use the 10% discount, but hoped the company would honor it in some way. They said all they could do was process the return for the first bra — however 437 has a $15 return fee and given that I used the discount in the first place, I was looking at a refund of $50. This was my second purchase and given the hassle, I feel better off sticking with the big name brands that cost just as much but have better return policies wnd processes.
Customer Reviews
Overall rating: 3.0 / 5 from 2 reviews.
Amazing color!!!
Serra T. 5/5 Verified