SHIPPING & RETURNS

Not in love with your 437’s? We provide store credit or exchanges, for regular priced merchandise that meets the requirements below! Simply visit https://returns.shop437.com within 30 days with your order number and postal code, to get this process started. We stand behind all our products and want to make sure you find your perfect 437 fit!

To process a return for an international order, please email us at info@shop437.com!

 

REGULAR PRICED MERCHANDISE 

437 will gladly accept returning items for store credit via gift card. Your gift card will be issued for the full value of your returned suits in USD and will not expire. All returns must be initiated here.

Please Note…

  • Returning items are not eligible for refunds.
  • All orders are subject to 2-3 business days of processing time before being shipped out. During sale periods this can vary to 3-6 business days.
  • All returns must be sent back in their original condition (unwashed and unworn and undamaged; no deodorant, perfume, make-up stains, hygienic sticker is still on etc.)
  • We reserve the right to reject any return that shows signs of wear or do not meet the above criteria.
  • Original shipping fees, taxes, and/or Route Shipping Insurance is not eligible to be refunded upon your return.
  • International orders are subject to customs. Any duties associated with international orders are the responsibility of the customer.
  • Orders that have been previously placed are unable to be price matched during sale periods.
  • Items purchased at a different location/boutique must be returned at that specific location. 
  • SALE / DISCOUNTED MERCHANDISE 

    All site-wide sale periods and discounted purchases of 30% or more are FINAL SALE and items purchased during these periods are not eligible for exchange or gift card. 

    At 437 we work quickly to process and ship your order, so once you have placed your order we are unable to make any changes. Please ensure the items in your order and address are correct before purchasing. If you are unsure please EMAIL, DM, or CHAT us before you order.

    437 is not responsible for the loss or theft of packages once they have been delivered. However, we offer 437 Package Protection to help ensure your order is protected, in the instance that it becomes lost-in-transit, stolen, or damaged during shipping. 

    All claims must be submitted through a customer service representative at info@shop437.com!

    Please Note: 437 Package Protection will not be refunded or reimbursed via gift card for returned orders. 

    If you do not opt into 437 Package Protection and are experiencing difficulties locating your order. We require a missing parcel claim to be filed with either USPS or Canada Post, as verification.

    US & Canadian orders will not be charged duties. 

    437 is not responsible for any import duties, customs and taxes incurred on international shipments, as these are the responsibility of the purchaser. We cannot advise the cost as these charges will vary according to country. 

    As these fees are not computed nor applied by 437. If you are unsure about the charges please contact your local customs office for further information.

    Orders are processed within 2-3 business days of purchase, but may be subject to delay during sale periods and new drops. This can range from 3-6 business days.

    All pricing is in USD.

    Country

    Cost

    Delivery Time

    $100+

    USA

    $12

    1-6 Business Days

    $0

    USA EXPRESS 

    $25 2-4 Business Days $25

    CANADA

    $12

    1-5 Business Days

    $0

    CANADA EXPRESS  $25 1-4 Business Days $25

    GTA (Greater Toronto Area)

    $12

    1-2 Business Days

    $0

    INTERNATIONAL

    $12

    7-21 Business Days

    $12

    INTERNATIONAL EXPRESS

    $25

    2-7 Business Days

    $25

    *Processing times for Duties and Customs on International orders may vary*

    Please note all delivery times are estimates provided by the shipping courier and cannot be guaranteed. All orders shipping outside of Canada may be subject to courier and/or customs delays.

     

    We ship to the following countries: 

    Canada

    Japan

    United States

    Korea

    United Kingdom

    Latvia

    Australia

    Lithuania

    Austria

    Luxembourg

    Belgium

    Malaysia

    Brazil

    Malta

    Croatia

    Mexico

    Denmark

    Netherlands

    Estonia

    New Zealand

    Finland

    Norway

    France

    Poland

    Germany

    Portugal

    Gibraltar

    Russia

    Greece

    Singapore

    Hong Kong

    Spain

    Hungary

    Sweden

    Ireland

    Switzerland

    Israel

     

    Italy