Copy of FAQ's
Your 437's are made to fit and feel just like a second skin! Our products are made with the highest quality fabrics, consisting of 92% polyester and 8% spandex, with a seamless finish made to stretch and mould to any body type. Our suits are designed to fit snug to the body to accentuate all curves, without digging into the wrong places!
Please see our size guides here to help find the perfect fit! When in doubt, we recommend sizing up. If you have any specific questions about sizing, please feel free to email firstname.lastname@example.org!
We're so sorry you didn't fall in love with your 437’s. Please head over to https://returns.shop437.com with your order number and postal code to get started on your return or exchange. Looking for all the details? Feel free to browse our Returns page here.
Exchanges/Returns will begin processing in our system as soon as your returning items are marked as 'in transit' to us by the courier.
Unfortunately not! When a return is initiated, a specific tracking number is generated and assigned to that order number/item. By sending both orders back in one package, only one of these tracking numbers will be scanned by the courier and appear as if the other has not yet been shipped back to us.
Items will be allocated to your exchange once your returning items have been shipped back to us and the courier marks your order as 'in transit' to us. You will then receive your new order number! Items are not put on hold right when you receive your return label.
We recommend sending your return back at your earliest convenience to avoid any sell outs!
Place, Process, Ship. Here’s how it all works: you place an order, we process it, then we ship! First, you place your order which only takes a few seconds. Next, your package goes into processing which takes up to 2 business days. Finally, our shipping carrier takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships, to let you know it's on the way!
During this sale period, we're experiencing a higher order volume, leading to potential order fulfilment delays. Our team is working diligently to expedite your orders, ensuring the same quality and care. We appreciate your patience and continued support. For any questions, contact our customer support. Thank you for shopping with 437!
Any pre-order that has a specific ship out date will ship out close to that date. If you have another item in the same order that is not on pre-order it will ship within 1-3 business days of your order being placed!
If you opted into Package Protection, you may notice your order will say it has 'partially shipped' when you receive your tracking information. But not to worry! This is only because the 'Package Protection' is not a physical item being added/shipped with your order.
Once orders have been placed, our team works extremely quickly to ensure all orders are processed and packed ASAP! Given that, we are unfortunately unable to modify or cancel orders once they have been placed. Please see here for more details: https://shop437.com/pages/shipping
When your order is dispatched from our warehouse, you will receive an email from email@example.com with your tracking number and a tracking link. You will be able to track your order within 24-48 hours of receiving the email.
Upon clicking on your tracking number, you will be brought to the Wizmo portal or you can click through to the Wizmo portal here with your tracking number.
So sorry about that! Sometimes this happens! In a few cases, the shipping carrier can take 1-3 business days to register / update your shipment status. If your tracking number isn't working at all, please reach out to us as soon as you can via firstname.lastname@example.org with your order number. We'll take it from here.
437 offers standard shipping on all orders, with standard shipping on orders exceeding $150 USD before tax and after discounts (for North America). We currently have express shipping options to North America. For all International orders we have a 2-7 business day rate through FedEx. Please allow enough time for your order to arrive if you need your suit for a specific date. All of our shipping information can be found here.
Sorry, babe! Once an order has been placed, we cannot retroactively add a discount. This applies to both products bought at full price that are now on sale AND sale products that have become even more discounted after purchase.
Store credit will be issued to customers via gift card, completing a return or exchange, to be used toward the repurchase of a different size, style or item. All gift cards will be issued for the full USD value of items being returned. To apply your gift card to your order, simply put the code received through your email into the box that says “Gift Card or Discount Code”. Your gift card will be valid indefinitely. Gift cards can only be redeemed online and are not valid for in store, pop up or warehouse sale purchases. Please Note: Orders are limited to one discount code or gift card per purchase.
Not to worry babe! Be sure to subscribe on the product page to be notified when it has been restocked! Any products featured in our "Last Chance" section, will not be restocking.
We now have the option to shop in the currency of your preference on our website. Simply go to the top right hand side of the screen, and choose your currency! You can now shop in USD, CAD, AUD, GBP and EUR.
We're so sorry about that! While we do our very best to ensure this never happens, if you do receive a damaged suit or have a manufacturing fault occur, please contact us immediately at email@example.com and we will do our best to resolve this ASAP! After 60 days from your order being placed, any damages to your suit are considered wear and tear, and not a manufacturing damage.
If you received a product different from the one that you ordered, we’re so sorry about that! Please contact us as soon as possible at firstname.lastname@example.org and we’ll be sure to get you the 437’s you ordered!
Thanks for your interest in our #437partner program babe! Please feel free to sign up here - https://shop437.com/pages/partners or send us a quick DM for any inquiries!
Not to worry! Don’t hesitate to reach out to us at via DM, Chat or Email at email@example.com for additional questions and concerns.